Google Business Profile Basics

Get established on Google — one of the first sensible steps to getting established on the web.
A Google Business Profile is the free listing that puts your business on Google Search and Maps. This page walks you through claiming or creating one: what to do, what to gather first, and the official Google links — without promising rankings or results. Treat it as one practical external profile, not a full local search plan.
Every official Google link you need to get established on Google is on this page — follow the checklist below, one step at a time.
Basic Starting Path
You do not need a formal business plan, but at least a short sketch of what you do, who you serve, and how customers reach you will make the steps below much easier.
- Gather at least the minimal information you will need — business name, category, address or service area, phone number, and hours. Use Basic Information To Gather below as your checklist.
- Confirm that the business is eligible for a Google Business Profile. Google generally requires a business to make in-person contact with customers during its stated hours.
- Use a Google Account that the business owner controls. A company email address can be linked to a Google Account.
- Search for the business on Google Search or Google Maps.
- If the Business Profile already exists and is not claimed, claim it.
- If the Business Profile does not exist yet, add the business through Google Business Profile.
- Complete the verification steps Google offers for that profile. Google chooses the available verification methods, and review can take time.
- Confirm the core profile information: business name, category, address or service area, phone number, website, hours, and contact options.
- For a service-area business that visits or delivers to customers but does not serve customers at the business address, hide the address and set a service area.
- Add useful real photos after verification, such as exterior photos, interior photos, logo, cover photo, products, services, or team photos when appropriate.
- Read and respond to reviews from the verified Business Profile.
- If requesting Google reviews, use Google’s review link or QR code and do not offer discounts, goods, services, or other incentives in exchange for reviews.
Basic Information To Gather
- Business name as it is used in the real world.
- Business category.
- Storefront address, service area, or hybrid service-area details.
- Phone number.
- Website URL.
- Hours.
- Business description.
- Services or products.
- Appointment, menu, booking, ordering, or contact links if relevant.
- Logo, cover photo, and useful business photos.
- Google Account owner and backup manager decisions.
- Verification owner: the person who can receive calls, texts, mail, or record required proof if Google asks for verification.
Copy For A Website Section
Google Business Profile can be part of a basic online-presence setup for a local business. Start by checking whether the business is eligible and whether it already appears on Google Search or Google Maps. If a profile exists, claim it. If it does not, add the business and complete Google’s verification steps.
After verification, keep the business name, category, address or service area, phone number, website, hours, and description accurate. Add real photos that help customers recognize the business and understand what it offers. Respond to reviews professionally, and if asking for reviews, use Google’s review link or QR code without offering incentives.
Official Google Links
- Get started with Google Business Profile
- Add or claim your Business Profile
- Verify your business on Google
- Find your business on Google
- Edit your Business Profile
- Business eligibility and ownership guidelines
- Guidelines for representing your business on Google
- Service-area and hybrid business guidance
- Manage photos and videos
- Tips for business-specific photos
- Manage customer reviews
- Tips to get more Google reviews
- Manage local business links
- All Business Profile policies and guidelines
- Google Business Profile Learning Center
Where To Go Next
- Also serve customers locally? Set up Yelp Basics, Apple Maps Basics, or Yellow Pages Basics next.
- New here? Start with Get Listed to pick your platform.
- Ready for AI-assisted next steps? See Use AI.